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Culture Amp

Culture Amp

Overview

What is Culture Amp?

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

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Recent Reviews

TrustRadius Insights

Culture Amp is a versatile platform that offers a range of use cases to support organizations in various aspects of their employee …
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Pricing

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What is Culture Amp?

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Culture Amp?

Culture Amp is an Employee Experience platform that helps over 5,000 companies across the globe take action to improve employee engagement, retention, and performance. Culture Amp provides employee feedback and analytics for companies around the world, from fast-growing rockstar start-ups to the Fortune 500.

Culture Amp's platform provides continuous listening, feedback, and development tools throughout the employee lifecycle in order to deliver the insights needed to confidently make decisions and effectively prioritize resources to maximize individual & organizational performance.

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Culture Amp Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.

Lattice, 15Five, and Microsoft Viva Glint are common alternatives for Culture Amp.

The most common users of Culture Amp are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Culture Amp is a versatile platform that offers a range of use cases to support organizations in various aspects of their employee engagement and feedback processes. Users have found value in utilizing the skills courses offered by Culture Amp on a daily basis, enabling them to continuously develop and stay sharp in their roles. The platform also facilitates biweekly 1-on-1 meetings between employees and managers, creating a structured space for communication and mentorship.

Additionally, Culture Amp supports monthly feedback sharing among colleagues and bosses, fostering a culture of open dialogue and growth. Quarterly introspections conducted through the platform help employees reflect on their progress, align efforts with their supervisors, and work towards shared goals. Across the whole organization, Culture Amp plays a pivotal role in measuring staff engagement and setting culture focus goals.

By administering company-wide surveys semi-annually and other surveys such as those measuring diversity, Culture Amp provides valuable data for organizations to measure their progress against benchmarks and identify areas for improvement. HR departments find the platform particularly useful for managing employee engagement surveys, as well as providing direct feedback to managers on employee sentiment.

The tool's ease of use and anonymous surveying capabilities allow for comparisons throughout the year, enabling companies to track changes and make informed decisions based on data-driven insights. Furthermore, Culture Amp streamlines performance evaluations by organizing peer evaluation nominations and providing an archive of information. The platform's ability to administer ongoing automated surveys and ad-hoc surveys on demand helps organizations gain insight into employee engagement, turnover rates, interview experiences, and new hire onboarding experiences.

Especially in today's remote work environment, Culture Amp proves invaluable by collecting information on how employees are doing and feeling about returning to the office. Regular surveys help keep employees engaged while demonstrating that the company cares about their well-being. This not only addresses retention and engagement but also ensures that organizations have data-driven insights to make informed decisions.

Beyond day-to-day operations, CEOs rely on Culture Amp to assess team issues, prioritize areas for culture improvement, and gain a comprehensive understanding of areas of excellence within their organization. HR departments utilize Culture Amp primarily to gather worker satisfaction survey results, supporting the ongoing evaluation and enhancement of employee experiences.

In conclusion, Culture Amp offers a wide range of use cases that span from skills development and performance evaluations to employee engagement surveys and culture assessments. The platform empowers organizations to gather valuable feedback, make data-driven decisions, and foster an environment of continuous improvement.

Comprehensive Talent Cycle Tool: Users have praised Culture Amp for being a comprehensive tool that covers various aspects of the talent cycle, including 1-on-1 meetings, feedback provision, and customizable surveys. This has been mentioned by multiple reviewers.

User-Friendly Platform: The user-friendly nature of Culture Amp's platform has been consistently highlighted by users. They appreciate how easy it is to build surveys, customize them, and navigate when answering the survey questions. Several reviewers have expressed satisfaction with the platform's user-friendliness.

Unparalleled Support from Culture Amp Team: Reviewers have commended the exceptional support provided by the Culture Amp team. Multiple users have appreciated their live chat support and office hours, which assist with technical issues and provide guidance on survey question phrasing. The expertise of the team in their field has also been highly valued.

Inconsistent Sign-In Process: Some users have expressed frustration with the need to sign in every time they reopen the browser, which can disrupt their workflow and slow them down.

Limited Tracking and Sharing Features: Users have suggested the inclusion of a notebook section to track progress on courses and tools, as well as share it with colleagues and on social media. This feature would enhance collaboration and help users stay organized.

Lack of Advanced Reporting Capabilities: While the software offers basic reporting features, some users feel that additional help in self-service reporting would be beneficial. They express a desire for more advanced reporting functionalities to analyze data effectively and gain deeper insights.

Clunky Admin Interface: Several users find the admin interface clunky to use, particularly when accounting for dotted-line reporting and tracking manager changes. Improvements in usability could streamline administrative tasks and enhance user experience.

Challenges with HRIS Integration: Users have reported experiencing quirks with the HRIS integration, making it difficult to seamlessly synchronize data between systems. Addressing these issues would improve efficiency in managing employee information.

Need for Better Text Analytics Feature: The recently launched text analytics feature needs improvement according to some users who find the attributes of sentiment confusing. Enhancements in this area would enable more accurate analysis of comments from surveys.

Difficulty in Automating Processes: Users mention difficulties in automating certain processes such as file connection with an HRIS. An automated file connection would save time by eliminating manual uploading of new files for user refresh.

Higher Price Point for Limited Offerings: Some users feel that the price of the software is high considering its limited offerings in terms of performance management and HR analytics. A better balance between pricing and available features could provide greater value for customers.

Inconvenient Survey Sending Process: Sending surveys to a large group of users requires manually uploading a CSV file to the site, which some users find inconvenient. Streamlining this process by providing easier methods for sending surveys would improve user experience.

Limitations on Anonymous Comments: Users express a desire for anonymous comments to show which team someone is on, as it would provide better context when reviewing feedback. This feature enhancement could enhance the usefulness of anonymous comments.

Restriction on Admin User Surveys: Some users find it limiting that only admin users have the ability to send surveys. Expanding this capability to non-admin users would allow for more flexibility in gathering employee feedback.

Users of Culture Amp have provided several recommendations based on their experiences with the platform. The most common recommendations include exploring the full depth of Culture Amp and leveraging its resources for maximum benefit. Additionally, users suggest using Culture Amp for gaining insights into employee sentiment and developing focused business plans. They find value in using Culture Amp for surveys, 1-1 meetings, employee engagement/feedback, and performance management. Many users also appreciate how convenient and reliable Culture Amp is for both personal and career development, recommending it as a requirement for all employees to use.

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Culture Amp across the entire company on a quarterly basis to assess how our culture/happiness is... and then we also use the exit interview tool for any employee who is departing our organization. As a CEO, I use CultureAmp to:
  • assess if there is a problem on a specific team (maybe with a manager, or morale, or something else)
  • decide which areas of the company culture to prioritize our focus on improving
  • understand where we're excelling
  • Easy to understand where you're improving (or failing) in culture among your employees, like manager-quality or salaries, etc
  • Anonymous comments allow you to really get color on problems that employees point out
  • It's very easy to use -- the admin side AND user side is so user-friendly
  • benchmarking against other companies of our size is very helpful (and of course, against ourselves)
  • I wish the anonymous comments would show which team someone is on, which would add a lot more color
Well suited:
  • Companies with more than 15 employees
  • Companies where someone is really focused on improving culture. You don't want to just see problems and not do anything about it.
  • Companies where they're transparent about problems and opportunities
Less appropriate:
  • Companies with 15 or fewer employees
  • Benchmarking against ourselves and others of our size
  • Anonymity & security
  • Our culture has gotten so much better as a DIRECT RESULT of CultureAmp
  • And therefore, our turnover has improved SO much as a result of CultureAmp
We havent looked at anything else since buying cultureamp 4 years ago because it is that good
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the platform for administering surveys across the entire organization. We have ongoing automated surveys and we also run ad-hoc surveys on demand. We use the information to gain insight into employee engagement, turnover, candidate interview experience as well as new hire and onboarding experience. The data helps us identify opportunities for improvement, evaluate new initiatives, as well as collect baseline data prior to launching initiatives, to be used later for comparison and evaluation of progress.
  • Provides survey templates with benchmark data from all other users, grouped by industry and company size.
  • Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
  • Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
  • They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Great partner for administering our annual engagement survey. You can set up automated reminders for users who have not filled out the survey over a period of time. They also offer a lot of benchmark data and resources to really understand what your organization's results mean and how to go about picking the most critical pieces of information that need attention and can have the greatest impact on the organization.

If you choose not to use their survey templates or add your own questions to a survey, you may not be able to get any external benchmark data, as it all depends on how relevant your own questions are to the questions used by others in their shared templates.
  • It has helped us gain insight into some of the reasons for employees leaving the organization, in a way that we have been able to address with putting the right programs in place.
  • We have been able to identify areas of opportunity that helped us make the business case for launching new learning and development initiatives.
  • Cheaper
  • Better analytics
  • More user-friendly
Lisa Shapiro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Culture Amp is used to administrator our semi-annual company-wide surveys on how the business is doing and also for other surveys we just started running like one we use for measuring diversity at our company. Culture Amp also provides benchmarks from data they gather from all their users that we can use to measure our own progress.
  • The platform for Culture Amp is very user-friendly. It is easy to navigate when answering the survey questions.
  • Culture Amp gives the ability to compare your business to other benchmarks from outside sources.
  • Culture Amp can cut data in many different ways based on criteria like department, gender, tenure etc.
  • Culture Amp guarantees anonymity of its users because it will not cut data a certain way if there are less than 5 people in that category. Ex if there are less than 5 females, you cannot cut the data by gender.
  • It would be interesting if users could see comments from others on a platform and that admin could give answers to comments and other people could rate the comments so that admin would see if certain feelings were mutual or if just the outliers make comments.
  • As a user (not an admin) I would like a platform to log-into so I could see my ratings overtime, especially since we often survey on the same questions. It would be nice to see if things were improving in my mind or not.
Culture Amp is a great fit for our company. Bigger companies would probably also see results from it because the more users that take the survey then this increases the ability to cut data by various things like, age, gender and tenure. Smaller companies may find it difficult to cut data, but may just want to use the platform to survey without sectioning employees out into groups.
  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Culture AMP is a full service platform that cuts data and provides analytics and insight. It is a different level than what can be done thrush Google Forms.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Used mostly by HR to gather worker satisfaction survey results
  • Great user experience
  • Very intuitive to use
  • Easy upload of a csv file for emails of users to send surveys to
  • The only downside is that to send a survey to a large group of users you must manually upload a csv file to their site.
  • Must have a admin user to send surveys
Small group of survey respondents would work well.
For larger groups (greater than 5000) I'm not sure it would work well.
  • Not significant impact either way.
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